Delivery & shipping
We Strive to Deliver our NativeSpecial products ordered through our website www.nativespecial.us in excellent condition wrapped up in the Best and Secure pack.
Delivery Available for all the regions in United States.
Delivery time: Less than 5 working days
Worried about buying food online?
Just don’t be. The products that we offer will be fresh for minimum 15 days. The traditional delicacy was made and consumed even decades before refrigeration entered the Indian sub-continent.
All of our authentic native products are safe and good to eat only because of its unique ingredients and the traditional cooking formula and method which is followed.Packing the products in the best possible way is our topmost priority.
Are you curious to know what packing materials we use?
We use recommended and healthy packaging materials to pack the products in order to ensure that you get it in the best consumable condition. A dense plastic box that is unbreakable, a tough carton sleeve and then a gum packed courier cover. All materials used are as per the guidelines of the food regulatory authorities of Tamil Nadu.
Want to know how we pack our products?
We know that the packing has to be safe and secure and hence our packaging team follows a process and double checks the package before it leaves for delivery.
Step 1: The products are first weighed and packed in 3 layers securely so that there is no spillage.
Step 2: This sealed package is then placed into a dense airtight plastic box. This is an unbreakable box.
Step 3: We place this box in a sturdy cardboard/carton sleeve to give the box protection from squeezing.
Step 4: This is then put in a box which will have your address printed and stuck on it.
Only now is the products are ready to be sent from NativeSpecial.com!
What if you receive package broken or product not in expected condition ?
We strive to deliver products at their best conditions at your hand. But just to make you confident we say this, if you receive the product in a broken stage or product not in good condition we offer you either refund or we will send the products again on your choice. So no panic and no need to worry just order the product and relax yourself we take the owneship of delivering the product at your hands in their best condition and quality.
1 - If the product reached you in bad shape in shipment your total order cost will be refunded or we will send you another package
2 - If we are unable to deliver because of wrong address, receiver unavailability then the responsibility will be on the receiver side
- 1 - Once the product is shipped we will share the tracking number to
- 2 - If the product is out of the packing when you receive please send us a picture and do not consume it. We will send you another package.
- 3 - Because of varied climate conditions and the way it is handled during shipping there is a chance that product may become bad when you are receiving. In such case please do not consume the product and send us a communication we will refund you for the product and send you another package. There is very less chances of this happening but still we would like to keep you educated.